Frequently Asked Questions
We have 2 dedicated parking spots in the trade centre carpark. Otherwise there are plenty of unmarked spots in the centre or there are on street parking options.
We operate hydrotherapy at McKeon’s Swim Centre in Unanderra which is approximately 10 minutes away from the clinic.
Referrals are not necessary for private consults and can still access private health fund rebates on the spot. However if you need to access services under Medicare, DVA or Worker’s Compensation you will be required to provide a GP referral and other associated paperwork to be seen under that payment method.
Wear something that is comfortable and has easy access to the region you need treated. We aim to ensure you are always comfortable and we can provide you with a gown and other garments to assist with effective assessment and treatment. If you are participating in a group exercise class, wear comfortable and lightweight attire, closed in shoes and don’t forget a towel and drink bottle.
Other than yourself, please feel free to bring any scans or documentation that you believe may assist us in the management of your injury or condition. It is also recommended that you arrive at least 10 minutes prior to your scheduled appointment time to complete any required forms.
We are registered as a covidsafe business and follow social distancing and hand hygiene measures. Our clinical staff wear face masks to ensure we do our part to prevent the spread in our community. Whilst it is not mandatory, we have face masks for you to wear during your visit with us. We strongly encourage you to wear one if you are considered high risk.